Privacy Policy
Last updated: May 2026 · RonEx Physiotherapy, Dehradun
At RonEx Physiotherapy, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for physiotherapy services.
1. Information We Collect
When you contact us through our website form, WhatsApp, or phone call, we may collect your name, phone number, email address, and details about your health condition or physiotherapy needs.
We may also collect non-personal information such as browser type, IP address, and pages visited for website analytics purposes.
2. How We Use Your Information
To respond to your appointment enquiries and provide physiotherapy consultation information.
To communicate about your treatment, follow-up care, and clinic updates.
To improve our website and services based on general usage patterns.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Medical Information
Any health or medical information you share with our team is treated with strict confidentiality in accordance with standard healthcare practice.
Medical records and patient information are maintained securely and are only accessible to authorised clinical staff.
4. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
We use analytics tools that may set cookies to understand how visitors use our website.
5. Third-Party Links
Our website may contain links to external websites including Google Maps, WhatsApp, and social media platforms. We are not responsible for the privacy practices of these third-party sites.
6. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us.
To exercise these rights, please contact us at info@ronexphysiotherapy.com or call +91 92862 44489.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the bottom of this page.
Continued use of our website following any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
RonEx Physiotherapy, 13, Rajpur Road, near New Empire Cinema Complex, Clock Tower, Chukkuwala, Dehradun, Uttarakhand 248001
Email: info@ronexphysiotherapy.com | Phone: +91 92862 44489